Return Policy

Generate a Return Policy tailored to your inputs.

Prompt template

Generate a clear, customer-friendly return and refund policy for an e-commerce store.

Business Name: {{business_name}}
Product Type: {{product_type}}
Return Window: {{return_window}}
Refund Method: {{refund_method}}

Requirements:
- Use markdown formatting with headers (##)
- Include sections: overview, return window, what can/cannot be returned, how to return, refund timeline, exchanges, damaged items, contact
- Be clear and customer-friendly, not legalese
- Tailor to the product type (e.g., digital goods can't be returned)
- Include placeholder contact info like [email] and [phone]
- Keep it comprehensive but scannable (use bullet points)

Output ONLY the policy in markdown, no extra commentary.

Fill the 4 fields below to customize.

Customize before copy

Fill these — your prompt updates live.

Stays in your browser. Nothing sent anywhere — we don't run a server for this.

Business Name*{{business_name}}

Product Type*{{product_type}}

Return Window*{{return_window}}

Refund Method*{{refund_method}}

Using Gemini, Llama, Mistral or local LLMs? Copy the prompt and paste — no deep-link supported.

Sample

Example output

What the prompt produced when KLI ran it for a real case. Yours will vary by model and inputs.

# Return & Refund Policy

**Last updated: January 1, 2025**

## Overview

We want you to be completely satisfied with your purchase. If you're not happy for any reason, we'll make it right within the stated return window.

## Return Window

Items may be returned within 30 days of the delivery date for a full refund.

## What Can Be Returned

- Items in original, unused condition with tags attached
- Items returned within the return window
- Items in original packaging

## What Cannot Be Returned

- Digital products and downloadable software
- Personalized or custom-made items
- Perishable goods
- Sale items marked as final sale

## How to Start a Return

1. Email us at support@[yourstore].com with your order number
2. We'll send you a prepaid return label within 24 hours
3. Pack the item securely and drop it off at any carrier location
4. Refund processed within 5–7 business days of receiving the return

## Refund Method

Refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement.

## Exchanges

We offer free exchanges for the same item in a different size or color. Contact us to arrange an exchange.

## Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours with photos. We'll send a replacement at no charge.

## Contact Us

Questions? Email support@[yourstore].com or call [phone number].

Or skip the copy-paste